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Guides for running your mosque or Islamic centre on NizamOS, from the first TV screen to Madrasa fees.
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82 guides across 16 topics.
- Getting startedCreate your organization, run the setup wizard and plan your first week.5 guides
- Users, roles & accessInvite your team, set roles and permissions, and manage sign-in.6 guides
- Mosque TVPair screens, choose a theme, and show announcements, posters and Iqamah.10 guides
- Prayer times & IqamahYour prayer timetable, Iqamah times, timezone and the Hijri date.5 guides
- People & divisionsYour directory, spreadsheet imports, divisions and public signup links.4 guides
- Programs & registrationsPrograms, sessions, registration links, payments and attendance.8 guides
- Committees & tasksCommittee members, tasks and meeting availability polls.2 guides
- VolunteersVolunteer profiles, skills, availability and requests.2 guides
- MadrasaFamilies, classes, attendance, fees and the parent and teacher portals.9 guides
- PaymentsConnect Stripe or Zeffy and take payments online.5 guides
- Facilities & bookingsRooms, the public booking page and booking approvals.2 guides
- Notifications, email & SMSNotifications, email and SMS delivery, consent and shared resources.4 guides
- Website prayer widgetShow your prayer times on your own website.1 guide
- Plans & billingPlans, pricing, SMS credit and changing your plan.3 guides
- Supported devicesSupported TVs, the TV app, browser mode and offline use.4 guides
- TroubleshootingFixes for sign-in, TV, prayer time, payment and messaging problems.12 guides
Popular guides
The questions mosque teams ask most in their first weeks.
- Getting startedFirst-week setup checklistA practical order for setting up NizamOS in your first week, from your organization details to your team, your people and your first screen.Read guide
- Mosque TVSet up Mosque TV for the first timeA step-by-step checklist to get prayer times showing on your first mosque screen.Read guide
- Supported devicesInstall the NizamOS TV appInstall NizamOS TV from the Amazon Appstore on a Fire TV, or with the official APK on another Android TV box, then pair it to your mosque.Read guide
- Prayer times & IqamahIqamah rules and custom Iqamah scheduleChoose how Iqamah is set with calculated prayer times, with fixed times or minutes after Adhan, scheduled changes, or an uploaded Iqamah schedule.Read guide
- MadrasaMadrasa monthly fees and paymentsSet up monthly fee plans, generate monthly charges, record payments, add discounts and adjustments, void mistakes and export balances.Read guide
- TroubleshootingFix a blank, stuck or offline Mosque TVWhat to check when a Mosque TV screen shows Display unavailable, goes blank, says Offline, shows Not connected or turns off at night.Read guide
All guides
Getting started
Create your organization, run the setup wizard and plan your first week.
- Create your organizationHow a new mosque or Islamic centre gets a NizamOS account, from booking a demo to accepting the setup invitation and creating the organization.
- Dashboard and Needs AttentionWhat the dashboard shows, and how Needs Attention finds follow-ups across programs, committees, meetings and volunteering.
- First-week setup checklistA practical order for setting up NizamOS in your first week, from your organization details to your team, your people and your first screen.
- Set up your organization with the setup wizardWalk through the eight setup steps NizamOS shows right after you create your organization, and what each one does.
- What is NizamOS?An overview of NizamOS, the system mosques and Islamic centres use to run people, programs, committees, volunteers, Madrasa and the prayer hall screen.
Users, roles & access
Invite your team, set roles and permissions, and manage sign-in.
- Give someone sign-in accessInvite a person to sign in to NizamOS with a role, add another admin, resend an expired invitation, or send a password reset.
- Grant NizamOS Support AccessAllow NizamOS Support to help you directly inside your organization, see when it was used, and revoke it at any time.
- Organization details, logo, timezone and terminologyChange your organization's name, contact details, address, logo and timezone, and the words NizamOS uses for programs and admins.
- Reset your passwordSet a new NizamOS password with a secure email link, or have an administrator send you a reset email.
- Roles and permissionsWhat Super Admins, Organization Admins, Division Leads, Program and Committee Leads and members can do in NizamOS, and who can grant each role.
- Sign in and switch organizationsHow to sign in to NizamOS, choose an organization if you belong to more than one, switch between them, and sign out.
Mosque TV
Pair screens, choose a theme, and show announcements, posters and Iqamah.
- Add announcements and posters to Mosque TVCreate text announcements and image posters that rotate on the display, with QR codes, schedules and plan limits.
- Change the Mosque TV theme and logoChoose one of six dark or light themes, add a subtitle and upload your mosque logo for the display.
- Focus, High Focus and Iqamah screens and timing settingsHow the display changes before each Iqamah, and how to set the Focus, High Focus, Iqamah hold and rotation timings.
- Jumu'ah times and Friday behaviourAdd your Friday Khutbah and Iqamah times, and learn why the TV shows no countdown to Dhuhr or Jumu'ah on Fridays.
- Manage multiple TV screensRename, configure and remove paired TVs, give each screen its own layout and theme, and show posters on chosen screens only.
- Pair a Mosque TV screenConnect a TV running the NizamOS TV app to your organization with a 6-character pairing code.
- Set up Mosque TV for the first timeA step-by-step checklist to get prayer times showing on your first mosque screen.
- Use Prayer Display modeSet a screen to the Prayer Display, a large five-prayer timetable for the imam side and prayer halls that never shows posters.
- Use the bottom ticker on Mosque TVAdd short text messages to the ticker along the bottom of the display, and turn on automatic Iqamah change notices.
- What is Mosque TV?An overview of Mosque TV, the prayer-hall screen that shows your prayer times, Jumu'ah, announcements and posters.
Prayer times & Iqamah
Your prayer timetable, Iqamah times, timezone and the Hijri date.
- Iqamah rules and custom Iqamah scheduleChoose how Iqamah is set with calculated prayer times, with fixed times or minutes after Adhan, scheduled changes, or an uploaded Iqamah schedule.
- Set the Hijri (Islamic) dateChoose the Hijri calendar method, adjust the date by a day or two for moon sighting, and decide whether the date changes at midnight or Maghrib.
- Set up calculated prayer timesLet NizamOS calculate every day's Adhan, sunrise and sunset from your location, calculation method and Asr school.
- Timezone and daylight saving timeSet your organization's one timezone, which Mosque TV, prayer times and the website widget all follow, including daylight saving changes.
- Upload your own prayer timetableUse your mosque's own Adhan and Iqamah times instead of calculated ones, by importing a spreadsheet or entering days by hand.
People & divisions
Your directory, spreadsheet imports, divisions and public signup links.
- Add, edit and archive peopleUse the People directory to add members and contacts, edit their details, find them with filters, and archive people without losing history.
- Import people from a spreadsheetUpload a CSV or Excel file to add many people at once, map its columns, preview the result and choose how duplicates are handled.
- Manage divisionsCreate divisions to group the people in your organization, and use them across People, committees, programs and signup links.
- Public signup linksCreate public links that let members and volunteers add themselves to your directory without an account, with optional SMS consent and volunteer sign-up.
Programs & registrations
Programs, sessions, registration links, payments and attendance.
- Assign or invite a guest speakerGive a session a speaker, send a speaker an invitation link to accept or decline, or offer several open dates in one link.
- Create a program and add membersAdd a new program with its division, meeting time and Program Lead, then add members from your People directory.
- How Programs work in NizamOSAn overview of Programs, sessions, attendance, public join links and session registration, and who can manage them.
- Schedule program sessionsCreate one-time or weekly sessions for a program, choose where they happen, and change or delete a session.
- Share a public join link for a programTurn on a program's public join link so people can join the program themselves without an admin adding them.
- Share a session registration linkLet visitors register for one program session with a free public registration link, and see who registered.
- Take payment for a session registrationCharge a fee for a session registration through your organization's Stripe or Zeffy connection, and follow payments that are pending or need matching.
- Take session attendance and QR check-inMark attendance for a program session by hand, or open a QR code so members check themselves in.
Committees & tasks
Committee members, tasks and meeting availability polls.
- Committee meetings and availability pollsPropose meeting times, collect each member's availability, pick the final time, then record attendance, notes and follow-up tasks.
- Committees, members and tasksCreate a committee, choose its lead, add members from People, and assign and track tasks with due dates and priorities.
Volunteers
Volunteer profiles, skills, availability and requests.
- Volunteer profiles, skills and availabilityRecord a person's volunteer status, interests, skills and weekly availability, and find volunteers with the Volunteers directory filters.
- Volunteer requests and invitationsAsk for volunteers for an event, see who NizamOS recommends, invite them, and track who accepts.
Madrasa
Families, classes, attendance, fees and the parent and teacher portals.
- Add Madrasa families and studentsCreate a family, add guardians and children, and manage each student's profile, family links and status.
- Bulk import Madrasa students and teachersUpload a spreadsheet of students, families and guardians, or of teachers, map its columns, preview the result and confirm.
- Madrasa attendance and progressTake student attendance per class, review past sessions, record progress ratings, and review or correct teacher work check-ins.
- Madrasa monthly fees and paymentsSet up monthly fee plans, generate monthly charges, record payments, add discounts and adjustments, void mistakes and export balances.
- Madrasa overview and first-time setupWhat the Madrasa module does and how to set up academic years, programs, levels, locations, fee plans and progress areas in Madrasa settings.
- Madrasa registration links and applicationsCreate a public Madrasa registration form, share it with families, and review, approve or waitlist each child who applies.
- Set up Madrasa classes and teachersCreate classes, add approved students to the roster, transfer or withdraw students, and add teachers and assign them to classes.
- The Madrasa Parent PortalInvite a parent or guardian to the Parent Portal, how they activate it, what they can see, and how to post announcements for parents.
- The Madrasa Teacher PortalHow assigned Madrasa teachers take attendance, record progress and check in and out of work from the Teacher Portal.
Payments
Connect Stripe or Zeffy and take payments online.
- Assign Zeffy forms and campaignsTell NizamOS what each Zeffy form is for, Madrasa fees or a paid session, share a ticketing campaign across sessions, and attribute payments that need a session.
- Choose your payment provider (Stripe or Zeffy)How online payments work in NizamOS, the difference between Stripe and Zeffy, and how to choose, switch or turn off your organization's provider.
- Connect your Stripe accountConnect your organization's own Stripe account to NizamOS with Stripe Connect, understand its status badges, and disconnect it.
- Online Madrasa fee paymentsLet parents pay Madrasa fees online through the Parent Portal with Zeffy or Stripe, and how payments are matched to families.
- Set up Zeffy paymentsConnect your organization's Zeffy account to NizamOS with the guided setup, add the webhook in Zeffy, and test the connection.
Facilities & bookings
Rooms, the public booking page and booking approvals.
- Public booking page and booking approvalsShare your public facility booking page, record walk-in requests, approve or decline requests, cancel bookings, and read the weekly schedule.
- Set up facilities and roomsAdd the rooms and spaces your organization reserves, choose which ones the public may request, and record rental prices.
Notifications, email & SMS
Notifications, email and SMS delivery, consent and shared resources.
- Email and SMS delivery settingsSwitch on NizamOS email and texting for your organization, set the sender name and reply-to address, or send through your own GoHighLevel account.
- Notifications and automation rulesHow NizamOS turns events into in-app, email and text notifications, how to edit automation rules, and how to run the automation.
- Share files and links in the Resources libraryAdd PDFs, documents, images, website links and video links to the Resources library, link them to programs or committees, and archive them.
- SMS consent and opt-outWho your organization may text, how consent is collected or recorded, and how STOP, START and withdrawing consent work.
Website prayer widget
Show your prayer times on your own website.
Plans & billing
Plans, pricing, SMS credit and changing your plan.
- Change, upgrade or cancel your planUpgrade from Free, switch between Core and Complete, cancel back to Free, manage your card and invoices, buy extra emails and check your usage.
- NizamOS plans and pricingWhat the Free, Core and Complete plans include, what they cost, and how storage, Mosque TV slides, email and SMS are counted.
- SMS credit, packages and your texting numberHow NizamOS texting is paid for with prepaid SMS credit at cost, the optional monthly SMS package, and your organization's own texting number.
Supported devices
Supported TVs, the TV app, browser mode and offline use.
- Install the NizamOS TV appInstall NizamOS TV from the Amazon Appstore on a Fire TV, or with the official APK on another Android TV box, then pair it to your mosque.
- Offline use and automatic updatesHow Mosque TV keeps showing prayer times during an internet outage, and how screens update themselves without anyone touching them.
- Open Mosque TV in a web browserShow Mosque TV on a smart TV, streaming stick or computer by typing your 6-character TV code at tv.nizamos.ca.
- Which TVs and devices work with Mosque TV?The ways to show Mosque TV — the NizamOS TV app on Amazon Fire TV and Android TV boxes, or any modern web browser — and which devices suit each.
Troubleshooting
Fixes for sign-in, TV, prayer time, payment and messaging problems.
- A facility booking conflicts with another bookingWhy NizamOS refuses a session or booking that overlaps another one for the same facility, and how to find and resolve the clash.
- A parent can't get into the Parent PortalFixes for parents who can't activate or sign in to the Madrasa Parent Portal, or who don't see their children or fees.
- A payment isn't showing in NizamOSWhat to check when a Stripe or Zeffy payment for a session registration or a Madrasa fee hasn't appeared, is still pending, or needs matching.
- A public link isn't workingWhy a program join link, session registration link, Madrasa registration link, speaker invitation or booking page shows an error, and how to fix it.
- Can't see a module or "You don't have access"Why a section such as Committees, Volunteers, Madrasa or Settings is missing, locked or refusing you, and how to fix it with the right plan or role.
- Can't sign in or didn't receive the emailFixes for sign-in problems, missing invitation or password emails, expired links and "No organization access" messages.
- Email or SMS notifications not sendingWork out why reminders, emails or text messages stay Pending or fail, and what to change so they go out.
- Fix a blank, stuck or offline Mosque TVWhat to check when a Mosque TV screen shows Display unavailable, goes blank, says Offline, shows Not connected or turns off at night.
- Fix a poster that isn't showing on the TVCheck the common reasons an announcement or poster doesn't appear on a Mosque TV screen, and why an upload can fail.
- Fix TV pairing and TV code problemsWhat to do when a pairing code isn't accepted, the TV never confirms, or a TV code says not found.
- Fix wrong prayer or Iqamah times on the TVWhat to check when the TV clock is wrong, prayer times don't match your timetable, Iqamah times are missing, or an Iqamah change doesn't appear.
- QR check-in asks members to sign inWhy scanning a program session's QR code asks for a sign-in, and what to do when check-in fails.
Still need a hand?
Ask the NizamOS Assistant in English, اردو or العربية, or email the team with your organization name and what you were trying to do.
New to NizamOS? Book a demo and we'll walk you through it.