The Madrasa Parent Portal

The Parent Portal lets parents and guardians sign in and see their own children's class, attendance, progress, fees and Madrasa announcements. Organization Admins invite each guardian. The Parent Portal is part of the Madrasa module on the Core plan and above.

Invite a guardian#

1. In NizamOS, open Madrasa → Families and open the family.
2. Next to a guardian whose relationship is parent or guardian, select the key icon (Manage Parent Portal access).
3. Tick the family or families this guardian may see.
4. Select Issue invitation.

The guardian needs an email address on their People record. NizamOS emails them an activation or account setup message when it can. An Activation link is also shown once. If the email doesn't arrive, copy the link and send it to that guardian only. The link is valid for 48 hours.

To cancel a pending invitation, select Revoke invitation. Replace invitation issues a new link and the old one stops working.

How the parent activates#

1. The parent opens the activation link and sees Activate Parent Portal.
2. If they aren't signed in, they select Sign in to activate and sign in with the invited email address. New parents set a password from the setup email first.
3. They select Activate Parent Portal.

Afterwards they sign in normally to reach the portal.

What parents see#

• Home — a greeting, their children, recent announcements and family billing.
• Children — each child's class, attendance history and percentage, progress ratings with teacher comments, and enrollment history.
• Announcements — published Madrasa announcements for them.
• Fees — monthly charges, payments and outstanding balance. If online payment is set up, a Pay with Zeffy or Pay with Stripe button appears.
• Profile — their contact details, read-only. Changes go through the Madrasa office.

Parents see only the families they were invited to. Office notes and other families are never shown.

Post an announcement for parents#

1. Open Madrasa → Announcements and select New announcement.
2. Enter a Title and Body, and choose the Audience: All Parents, a Program or a Class.
3. Save it as a draft. When it's ready, select Publish on the announcement.

A published announcement's audience can't be changed, only its wording. Select Archive to take an announcement down. Keep announcements general, never medical, attendance, progress or billing details.

Troubleshooting#

See A parent can't get into the Parent Portal.