Public booking page and booking approvals

Every organization on the Complete plan has a public booking page where anyone can request one of your facilities. Requests wait for an Organization Admin to approve or decline them on the Bookings screen.

Share your booking page#

1. In NizamOS, open Bookings.
2. Select Copy link to copy your public booking page address, or Public booking page to open it.
3. Share the link on your website, social media or WhatsApp.

What visitors do#

1. Choose a facility. Only active facilities marked for public rental requests are shown.
2. Choose a date and How long (1 to 8 hours), then pick a free Start time. Start times are offered in half-hour steps between 8 AM and 10 PM, in your organization's timezone. Times already taken are not offered.
3. Enter their name, an email or phone, what it is for (such as Nikah, Family event or Community rental), and any notes.
4. Select Submit request.

They see Your request is pending. The time is held for them straight away while you review it. If the facility has a price, the page says that nothing is charged now and payment is arranged with you after approval.

Review requests#

1. Open Bookings. If requests are waiting, the Requests tab opens with a count.
2. Select Review on a request to see the facility, time, contact details, event type, fee and notes.
3. Add an optional Note to the requester.
4. Select Approve to keep the time held, or Decline to release it immediately.

Other things you can do#

• Record a request — enter a walk-in or phone enquiry yourself. It is created as pending and holds the time.
• Cancel — on the All bookings tab, cancel a confirmed booking with an optional reason. The time is released immediately.
• Schedule — a week view of program sessions that hold a facility, pending requests and confirmed bookings. Use the arrows to move between weeks.

Good to know#

• Program sessions that use a facility appear as Program session bookings. Change them from the session itself.
• Declined and cancelled bookings no longer hold the facility and don't appear on the schedule.
• If your plan no longer includes Complete, you can still decline requests and cancel bookings, but you can't approve, record new requests or share the booking page.
• An older booking link without your organization in it shows This booking link has moved. Share the link from the Bookings screen instead.

Troubleshooting#

See A facility booking conflicts with another booking.